Welcome to our practice! We are dedicated to providing exceptional periodontal care that is both accessible and affordable. To ensure a smooth experience, here's everything you need to know about your financial options and how we work with your insurance.

To streamline your new patient appointment, please text us (205-758-8872) clear photos of the front and back of your insurance card in advance. This allows us to verify your plan benefits and any limitations, giving you a clearer picture from the start.

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If card is not available we will need all the following:

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• insurance carrier name and contract number

• subscribers full name 

• member or ID number 

• group number (if applicable) 

• employer name (if employee based) 

 

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Understanding Your Financial Commitment

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Before any treatment begins, our team will verify your insurance coverage. You will then receive a detailed breakdown of all estimated fees, so there are no surprises. Payment for services is expected at the time of your appointment.

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We accept Visa and MasterCard for your convenience. To help make your treatment more manageable, we also offer flexible financing solutions through Sunbit and CareCredit. Our knowledgeable team is always available to discuss these options and help you find a payment plan that best fits your financial situation. If you anticipate needing special financial arrangements, please discuss this with our office manager before your scheduled services.

 

https://apply.sunbit.com/SullivanPeriodontics

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Insurance & Billing: Your Benefits Explained

 

We know that navigating the complexities of dental insurance can be challenging, and we're here to assist you every step of the way! We are happy to submit all insurance claims on your behalf and work diligently to help you receive your maximum benefits. Please keep in mind that while we assist with claims, you remain ultimately responsible for your account balance. If you notice your policy hasn't paid within 30 days, please don't hesitate to contact us directly for assistance.

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We are proud to be a preferred provider for these leading insurance companies:

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• BlueCross BlueShield of Alabama

• Delta Dental

• Humana

If you are covered by one of these in-network plans, we can more accurately estimate your out-of-pocket expenses.

 

What if We're Out-of-Network?

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We understand you may have questions about your specific dental insurance benefits, especially if your plan is not directly in our network. While we strive to work with a wide range of plans, it's important to understand that some plans may not include out-of-network coverage. Even if we are not directly "in-network," please know that we can still provide you with the same excellent, specialized care.

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• For plans with out-of-network benefits: We will file a pre-determination with your insurance company. This allows us to receive a more exact estimate of your benefits before treatment begins, helping you plan accordingly.

• For plans without out-of-network benefits: We encourage you to explore financing options through Sunbit. We can provide you with more information and a direct link to their application to help you determine if it's a suitable financial solution for your needs.

We also believe in the power of patient advocacy. If you find that your current insurance plan limits your access to specialized periodontal care, we highly recommend reaching out to your HR department. Your feedback plays a vital role in helping companies understand the need for broader coverage options and often influences future plan enhancements.